Our team of custom apparel experts ready to help make ordering simple. Whether you are a team, league/organization, event or company, we have options to help you order in bulk directly through a VC team member, or through a Team Store.

We're here to help! Get started by getting in touch with your questions or to set up a call/video chat, download the order form form below or visit our online order form.

DOWNLOAD ORDER FORM

Order Process

There are no obligations when you request a quote or more information, or submit your idea/drawings/concept for a design review. 

Tell us about your team and custom project ideas using the "Start an Order form" at the bottom of this page, or email info@vclookfly.com to start the conversation or set-up a phone call with a Lookfly team member.

Options & Information

Once you contact us with a request for more information, a Lookfly team member will be in touch within 1-2 business days to help you figure out the best apparel options for you and discuss design options.

Lookfly specializes in the following categories, and production information, size charts and pricing can be found on each product page:

• Sublimated Apparel
• Custom Discs
• Custom Hats

While we don't produce our own cotton products, such at t-shirts or hoodies, we do have great customization partners in the UK and Europe. If you are interested in a screen printed order over 50 units, please get in touch and we can discuss options.

Design

Good design is everything, and we've got a fantastic team of talented, professional designers available to help actualize your dreams.

• Design Request Form
• Differences between Creative and Technical

Collect Order Details

Launch your Team Store, or collect your team’s order details yourself and submit via the Lookfly order form, or use our online webform.

Traditional/"Bulk" Ordering: An order form and email communication. You will send us the specific order information (sizes, numbers, etc.) using our online or Excel order form (or we'll help transfer your data onto our form).

Team Store: Creating a Team Store and offering your custom apparel to your teammates/members directly is the way to go if you want to share the order responsibility with those receiving the apparel, or to fundraise from potentially supportive community members.

We'll create a custom collection in our online store so that people can order - and pay - directly. No more administrative or personal financial burden for you!

Lear more about Team Stores

Confirm Costs

We will get you the confirmed pricing you need for your order - no hidden or added costs upon delivery!

Please note that there is a handling fee on the product prices of team store products. This fee is to cover the cost of credit card processing as well as the additional time spent sorting and packing team store orders which is more time consuming than bulk orders.

• EU/Non-UK Store: €2.40/item (including vat)
• UK Stores: £1.30/item (including vat) 

Start Production

Once your design, order and payment are confirmed, your order will be sent to production. We ask that you wait patiently for your gear to be delivered, based on the timeline and delivery due date confirmed before submission.

You will receive a tracking number when your order is shipped.

Order Review

Once you receive your shipment, please check your order carefully. 

We require any issues and incorrect or missing order aspects to be reported within 10 business days of delivery.

We will replace or refund any order that was made incorrectly due to VC error (such as receiving the wrong product, size, or player number).

Our quality guarantee covers any product or manufacturing defects that occur within 60 days (this does not cover regular use wear and tear, or damage due to things like jumping over a fence to grab a disc/ball).

Please visit our Order Issue Reporting page for more information.